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YOUR ACCOUNT

Account Deletion

Kotsumi lets every user initiate permanent account deletion from inside the iOS app.

How to delete your account

  1. Open Kotsumi and sign in.
  2. Open Profile.
  3. Open Settings.
  4. Choose Delete account.
  5. Enter the confirmation requested by the app.
  6. If your account uses Sign in with Apple, confirm again with Apple so Kotsumi can revoke its Apple authorization before deletion.

Account deletion is permanent. Signing out or deleting the app from your iPhone does not delete your account.

What is deleted

Deletion removes the Kotsumi account and account-linked data that is not required to be retained, including your profile, personal focus history, tasks and planner data, raw Room Challenge evidence not subject to an open moderation hold, Kotsu Coin balance and earned-coin catalog ownership, memberships, notification token records, and other account-linked feature data.

Shared room messages

Account deletion removes your shared room messages, comments, and announcements. New access to associated photos is revoked and their stored files are queued for deletion. Previously downloaded copies or short-lived access links may remain available briefly; deletion cannot recall screenshots or copies another person already saved.

Rooms you own

If you own a room and another member remains, ownership can be transferred to another member as part of deletion. If you are the only member, the room may be removed. Related room sessions, announcements, and moderation ownership are reconciled accordingly.

Information that may be retained

Limited safety evidence, moderation/audit records, fraud-prevention records, and records required by law may be retained for a reasonable period after deletion. Deletion from active systems and deletion from any retained backup copies may occur at different times; applicable retention and deletion obligations continue to apply. Retained records are not used to recreate your deleted account.

If you cannot access the app

For ordinary accounts, account deletion is designed to be initiated in the app. If you cannot access your account because of an account-access problem, contact info@kotsumi.com. We may need to verify that you control the account before assisting with an account-related request.

Apple-linked accounts

For accounts created with Sign in with Apple, Kotsumi uses a fresh Apple authorization during deletion and revokes the Apple token before deleting the account. This is part of the in-app deletion flow; you do not need to separately email support to revoke Kotsumi's Apple access.